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Session I: October 1, 2019
- What is etiquette and why does it matter?
- You never have a second chance to make a first impression
- Handshakes are an answer to a question
- Make comfortable and confident eye contact
- Introduce yourself so that you are unforgettable (in a good way!)
- A little more conversation… Dos and taboos
- What (and what not) to wear – decoding dress codes
- Business cards: not fliers at a hardware sale
Session II: November 5, 2019
- Who goes first? Order of precedence
- What do I call you? Titles, honorifics, names
- Why can’t we just get along? Cultural awareness
- It is what you don’t say that matters – Body language
and gestures
- A piece of cloth or a powerful symbol? Flags
- Uniforms, salutes, ranks – a quick guide to interacting
with the military
Session III: December 3, 2019
- Dine like a diplomat!
- Conducting yourself at the table
- Seating
- Napkin
- Place setting
- Handling utensils
- Passing food
- Toasting
- Styles of eating
- American
- Continental
- Asian
- Host and guest roles
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Session I: October 1, 2019
- Importance of Good Public Speaking Skills
- Self-Evaluation of Present Speaking Skills
- Body Language Speaks Too
- Controlling Fear of Speaking
- Selecting a Speech Topic
Session II: October 29, 2019
- Speech Evaluations
- Speech Organization
- Ice Breaker Speeches
- Ums, Ahs, Filler Words, and Grammar
Session III: November 5, 2019
- Vocal Variety
- “Organize your Speech” presentations
- General and Specific Speech Purposes
- Table Topics
Session IV: December 3, 2019
- “Get to the Point” Speeches
- Table Topics
- Presentation of Certificates
- Adjournment
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